Savoninsel

Refund Policy

Every Savoninsel product is handcrafted in small batches with care and attention. We hope you love every ritual you receive.

Returns & Refunds

Due to the personal nature of skincare and bath products, we do not accept returns once an order has been delivered.

However, if your order arrives damaged, incorrect, or defective, we are happy to help.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos of the product and packaging
  • A brief description of the issue

Once reviewed, we may offer a replacement, store credit, or refund depending on the situation.

Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider or bank.

Order Cancellations

Orders may only be cancelled before they are packed or shipped. Once dispatched, cancellations are no longer possible.

Contact Us

For any refund or order-related concerns, please contact:

Sparshaa Herbal Wellness LLP
Savoninsel
hello@savoninsel.com